About Us
My name is Serena Lazzarotto, and I am the founder of this luxury concierge service. I hold a degree in Political Science and International Relations from LUISS University in Rome, as well as a Master’s in Management of Creative and Cultural Enterprises from LUISS Business School.
Throughout my career, I have gained extensive experience in the luxury and travel sectors, having managed a private helipad and airport in Rome. This facility has been the starting point for numerous VIP and institutional flights, and I have been responsible for coordinating land transfers and all aspects of travel for those arriving in Rome. My role involved maintaining strong relationships with key stakeholders, ensuring the seamless provision of luxury services and tailored experiences for our high-profile clients.
At My Luxury Concierge, we are committed to offering a highly personalized and exclusive experience tailored to the needs of each client. With my extensive background in the luxury and travel industries, I provide a full range of services that ensure every aspect of your journey is impeccably managed.
From managing private heliports and airports in Rome to coordinating VIP and institutional flight logistics, I specialize in seamless travel solutions for those who require the utmost discretion and excellence. I also offer bespoke land transfers, ensuring smooth and luxurious transportation throughout your stay in Rome or any other destination in Italy.
In addition to my experience in the aviation and travel sectors, I have worked as a luxury concierge at prestigious five-star hotels, where I gained a deep understanding of the unique demands of high-end travelers. Whether it’s securing exclusive reservations, arranging private events, or organizing extraordinary experiences, my goal is to deliver unparalleled service that exceeds expectations.
But my commitment to excellence doesn’t end with travel. As a passionate advocate for culture and art, I have expanded my services to cater to art lovers. Whether you wish to organize private exhibitions—such as photography showcases—or explore Italy’s artistic treasures, I provide bespoke guidance and consultancy. I can assist you in discovering the latest artistic trends, visiting prominent exhibitions, and uncovering hidden gems in Italy’s vibrant cultural scene.
For those who want to stay ahead of the curve, I offer exclusive access to major art events, private viewings, and insider information about Italy’s most exciting artistic happenings. My goal is to ensure that your experience with art is not only enriching but also uniquely tailored to your interests.
At My Luxury Concierge, we understand that true luxury lies in the details. Let me take care of every aspect of your journey, ensuring that it is as unforgettable as it is seamless. From travel logistics to cultural immersion, I am here to transform your vision into reality.
My extensive travels around the world have given me a unique understanding of the needs and desires of luxury travelers, making me adept at anticipating every detail to ensure smooth and unforgettable journeys.